Absolutely fantastic service and quality from Russell. Gave us expert advice and suggestions for my wife’s eternity ring, redesigning of both wedding and engagement rings too. This man is the Guv’nor when it comes to jewellery design and quality of workmanship.
I was recommended to Lords by a friend and cannot thank her enough for introducing me to Russell and Sarah. The work they have created in resetting my wedding and engagement rings which were becoming damaged through wrong sizing, is phenomenal, I am so delighted by the service, quality, and excellent customer service that you rarely find today. I will be back !!! Thank you ❤️
I struck gold when I found this jewlers! This family buisness was recommended to me by a friend as I had been telling her that for the last 5 odd years I had failed to find a good jewlers. My needs and expectations are probably high as my family used to be in the trade. Sarah worked for months trying to help me before I had even ever bought anything from her families buisness. She listened to my needs and sourced items and gave me ideas and really was relentless until she found what I wanted. I will never go to another jewlers now I’ve got Lords. They are not local to me but that’s not important as the customer service and knowledge is outstanding. The whole family are brilliant but Sarah’s worth her weight in gold!!!
I purchased my partner’s engagement ring from Lords & Absolutely cannot fault. Knowledgable, friendly and helpful - Would certainly recommend. Russel made both myself and my partner feel excellent about the whole process throughout and the ring is perfect.
The team at Lord’s did exceptional job resizing some heirloom wedding rings that have been in the family for over 100 years. They now fit perfectly and look as good as new. Would highly recommend!
Another brilliant job of making my wife Diane’s new eternity ring for our 50th anniversary, I am so pleased with it, thank you all at Lords Russell, Bobby and Sara for their expertise, would not go anywhere else
I recently received an engagement ring made by Lord's and their service was perfect from start to finish. The ring is beautiful, and Bobby went above and beyond with customer service to make sure we were happy, including a complimentary appointment after the engagement to check the sizing of the ring. The communication was excellent from the initial meeting that my partner had to discuss the ring, and it's clear how much pride they take in their work and how committed they are to giving clients the best experience. We will definitely be back in the future, and would 100% recommend Lord's to anyone looking for a jewellers.
Absolutely love what Lord of London have made for me recently, I wanted to combine diamonds from my engagement ring and some earrings with my late husbands wedding ring. Russell and his staff were great taking care to listen my ideas and give their honest expert opinion on what was possible, explain steps involved and time to be sure it was what I really wanted. So pleased with the final result and have had lots of compliments. Thoroughly recommend using them.
100% recommend , very friendly family orientated business who pride in their jewellery and ensure you go home with a smile on your face, always thinking of the customers needs and good quality. Thank you and will definitely come again
Am over the moon with my replacement gold bangle that was crafted by Russell. Having lost my original bangle that I’d worn for 40+ years, Russell looked at old photos, asked questions and made an exact replica. It was finished ahead of schedule too. I would recommend this family run business in a heart beat - Thank you Russell & Sarah